A comfortable waiting area, good coffee, and staff were clear in explaining recommended services and prices upfront. I bought my car here and recommended Pugi to several people, sales and financing are great too, not pushy at all
Great experience with Dennis and Chad. Great responsiveness with pricing requests. Came in lower than competing dealerships. Post-purchase questions were answered very quickly. Very happy with the outcome.
thank you. in and out quickly. Very courteous staff. Fair pricing, easy to get to location. Would definitely continue to use Pugi for my service
Overall GREAT experience! I will get all of my service done from them! Karolina is my advisor and is top-notch! She goes above and beyond to make sure that my experience is smooth!
The service advisor I had today, was very knowledgeable and helpful. Had an oil change and other service. We bought our Hyundai new from Pugi and have all our service completed by them.
After 20 years of happily driving mini-vans, my family strongly encouraged me to switch to a SUV. After visiting many dealerships and test driving vehicles from 10 different manufacturers, it came down to two, one being a Hyundai Palisade. Pugi Hyundai was not where my initial Palisade test drive took place but after meeting and working with Pete Denbroeder, I'm happy my second took place there. I had no intention of making a decision that day, especially because I hadn't even told my husband I was going. Pete was super patient, listened to my needs and wants and in the end, found ...
We stopped in as we were visiting dealers in the area to research buying our new vehicle and were greeted by Pete in Sales. His professionalism knowledge and customer service were impeccable. We came back next day to purchase even though there was a dealer much closer to our home. Pete's personal ,no pressure approach was refreshing and something we have not experienced in prior purchases. He even was available to us later that evening to answer our questions from home. He was genuine through the whole process and spent time even teaching us the technology of the car. His ...
Great, fast, dependable service! Thanks Pete. Pugi, didn't have the exact Kona I wanted, however was able to locate one close by and I was able to drive home within a few days of contacting him.
Shopping exclusively for an older low mileage Honda Odyssey. Found one on cars.com at Pugi Volkswagen. My contact request was returned immediately by Scott Spisak. I bought many cars on the Internet over the years, and Scott by far was the easiest most straightforward car guy I have ever dealt with. When I met him to take delivery, no high pressure for add-ons, no line item surprises on the final sales contract. When ready to replace our other car, I will check Pugi inventory first.