Courteous, timely and effective repairs. Three repairs done quickly as we waited, two body repairs, front door latch and gas tank door and a recall.
Mirta was simply great. From opening greeting to test drive, explanation of features to the close of sale. Friendly, professional and went the extra mile.
Our Eos had a rather strange malady occur, so we took it to Pugi VW and let them have at it. The problem was minor and the repair was very simple but they treated its importance like it was an engine overhaul. I had great communication with Jeremy in the service department and our Eos was all washed and ready to go when we picked it up. If we have VW issues we will be coming back!
Raymond is friendly and explained to me the service needed on my car. The wait time is reasonable and the waiting area has free coffee too. Thanks Raymond and Pugi service team.
Great dealership. Spent the average amount of time you would while buying a car. BUT they always go above and beyond for my husband and I! They know better than anyone how fast we like to trade in cars
Glenn goes well beyond expectations to service my car. I hope to always have him available to me for my future service needs when they arise.
Would recommend this place to anyone in the process of looking for a new car. Dave is a very nice guy and Service is very good as well gets you in and out.
Pugi in Downers Grove has the best service team. These guys are very helpful with explaining how my vehicle was service and if any future service is needed and when I should return. Thanks for the complimentary car wash. Love it. Keep up the great work.
Worked with Dennis and Chad and they were good to work with.
A great experience with just an oil change!The tech that took care of me was, Raymond Oconner and thanks to him I was motivated to write this review! He is an asset to Pugi Hyundai. He was very courteous, and helpful. I could go on and on but I must keep this short. John Meschi