This is our family's 5th Hyundai from this dealership, PUGI! They have always had courteous service department managers, and today, they had the waiting room set up to accommodate social distancing. In amnd out in under one hour.
Great dealership to buy a new Volkswagen. Both internet sales staff and sales staff were very helpful and knowledgeable. I was in and out with a new car fairly quick since I have done my research. Thank you.
Who would think taking your car in for service or regular maintenance would be so pleasant? It always has been at Pugi and is even better now with their new customer waiting area. The personnel are knowledgeable, helpful and friendly. Really top notch. When I'm ready to buy a new car it will definitely be from Pugi.
I love this dealership! I travel from Chicago and by pass the one downtown because this one is way more professional and offers great customer service... gives discounts and more ... ITS WORTH IT BY A LONG RUN !
Glenn is very friendly and professional. The process for my 2014 Elantra oil change was very smooth and finished in reasonable time. Thanks Glenn and Pugi service team
Brought my son's 2017 Elantra in for service. The work was done quickly and very well. The repair was done under warranty. No worries at all!
Another superb service experience! This dealership never fails to impress me with their friendliness, competence, and overall excellent customer service. Thanks to Glenn, Freddy, and the whole Pugi crew. Pugi! Pugi!
Had to head into my office in the loop earlier this week to take care of some pressing things. Got in my car (don't feel comfortable taking public transportation yet), started driving and there was a really loud, strange noise coming from the rear of the vehicle. I drove about a block in my subdivision before I could pull over to investigate, but was unable to see anything that would identify the issue. A neighbor who was out taking her morning walk had heard the noise, as well and inquired as to what it was. Drove to Pugi to see ...
Brought my 2020 Sonata in to have a safety recall addressed. While that was being done, they also handled a tire that had low pressure. Very satisfied with the service.
Great, competitive priced, service as usual. And, a car wash as an added bonus makes up for the little longer than expected servicing time. All of my servicing has been taken care of at Pugi for the last four years. Guess that's a good recommendation